Delivery & Returns

Thank you for choosing Kent Armstrong Pickups for your guitar pickup needs. We strive to provide efficient and reliable shipping services to ensure your orders arrive in a timely manner and in pristine condition.

Domestic Shipping (USA):

For orders within the United States, we offer shipping via USPS (United States Postal Service) at a flat rate of $10.00 for standard packages. Please note that heavier items weighing over 1kg will incur a higher shipping fee of $30.00 due to increased postage costs.

We endeavor to process and ship all domestic orders within 1-2 business days of receiving payment confirmation. Once your order has been shipped, you will receive a confirmation email containing tracking information to monitor the delivery status of your package.

Estimated delivery times for domestic orders typically range from 2-5 business days, depending on your location and the shipping method selected at checkout.

International Shipping:

For our valued customers outside of the United States, we offer international shipping services at a flat rate of $30.00. Please be aware that shipping fees may increase up to $50.00 for heavier packages exceeding standard weight limits.

International orders are shipped via USPS International Priority Mail or USPS International First Class Mail, depending on the destination and package weight. Please note that additional customs duties, taxes, or fees may apply upon delivery, which are the responsibility of the recipient.

We aim to process and dispatch all international orders within 1-2 business days of payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking details to monitor the progress of your shipment.

Delivery times for international orders vary depending on the destination country's customs clearance process and postal service efficiency. Generally, international deliveries take between 6-15 business days to reach their destination.

Order Processing:

Orders are processed and shipped Monday through Friday, excluding weekends and holidays. Any orders placed after 12:00 PM EST will be processed the following business day.

Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for lost or undelivered packages due to incorrect address information provided by the customer.

If you have any questions or concerns regarding our shipping policy or require assistance with your order, please don't hesitate to contact our customer service team at sales@armstrongpickups.com

Thank you for choosing Kent Armstrong Pickups. We appreciate your business and look forward to serving you again in the future.

Sincerely,

Kent Armstrong Pickups Team